In order to purchase a product from our website you can either create a web account or checkout as a guest. In either case the personal data we collect will include your name, email address, postal address, phone number and information relating to your order.
We do not store any credit / debit card information.
We need to keep these personal details in order to fulfil our contract and deliver the product to you. We will keep hold of your personal data so that we can process your order, contact you in relation to your order, store your order history, maintain our financial records and make it easier for you to order from us in the future.
We would like to use your personal data for the purposes of replying to comments and questions left on our contact form. We will store your name, email address and information relating to your query. We keep this personal data as it is in our legitimate interest in order to be able to contact customers with regard to their views and comments about our products and to answer any questions.
We use MailChimp to send our emails so we would need to pass your personal data onto them so that they can send you emails relating to our offers and news.
We ask that you supply a first name, surname, email address and your customer type for the purpose of replying to reviews left on the our website. We will display reviews using the first name and customer type provided. Your email address will not be displayed.
Some of our products are available as free Online Editions. In order to claim the Online Edition you will need to use your account on our website.
Unless you submit an order you will only need to provide your email address, username and password to create an account.
We will not use or share your data for any other purpose than those outlined above.
Your privacy is very important to us and your data will be processed via secure servers (located at our office and a third party hosting provider). We regularly review our security policies and take appropriate measures to make sure your data is secure. We will hold your personal data for a period of five years from the point of your last order, after which time personal data will be deleted.